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Frequently Asked Questions


1. So, I get the same fast speed no matter which package  I buy?

That's right. You don't have to pay more to get the highest speed we offer. You select your package by the amount of data you need. Our packages offer from 10 GB to 25 GB per month, so you're sure to find one that's perfect for you!

2. How much can I do with 1 GB of data?

    Activity Amount  
    Plain text email 29,257 messages
    Email with attachments 5,120 messages
    Web surfing 3,413 pages
    Digital photos 1,024 images
    You Tube streaming 353 minutes
    MP3 music 256 downloads
    Online gaming 34 hours
    Standard definition video 150 minutes

You can do any of the above with just 1 GB of data usage. Our smallest package offers 10 GB per month and our largest package offers 25 GB per month! 

Use our Package Selector Tool to help you decide which package is best for you.

Special Note: Exede is not recommended for downloading HD. HD utilizes 1 GB of data every seven (7) minutes, and can quickly consume your Monthly Data Allowance in a very short period of time.

3. What happens if I exeed my monthly data allowance?

If you use up your monthly allowance before your reset date, your service will be slowed. On a monthly basis, your usage will be reset to zero, at which point your speed will be restored. If you find that you need more data than your plan allows, you can always upgrade to a higher data plan. There is no charge to upgrade your package.

4. Are there any application limitations with Exede?

Yes. The Exede system is engineered to help offset the impact of latency, which is the delay caused by sending signals from the earth to the satellite and back again. However, there is a delay as the signal travels up to the satellite and back down to the ground. For most applications this latency does not affect performance. However, there are some applications like voice over IP (telephhone service delivered over the Internet, also known as VoIP), or real-time interactive gaming, certain peer-to-peer software programs and VPN (Virtual Private Networks) where latency will have a noticable effecdt on performance over the Exede netowrk, as it would on any satellite-delivered service. We do not recommend Exede for online gaming, VoIP services, peer-to-peer software or VPN.







   
Exede Packages


Exede Basic $54.99

10 GB Monthly Usage

Exede Bold $79.99
15 GB Monthly Usage

Exede Beyond $129.99
25 GB Monthly Usage

FREE INSTALLATION*


*24-month commitment required. Equipment purchase $199.00



Data Allowance Policy


Acceptable Use Policy


Package Selector Tool